Spare parts – the challenge
Aftermarket parts management is critical for any business that seeks to maximise life-time customer value and improve customer loyalty. As products become more commodotised, it is often the service and aftermarket element of the business that presents the greatest profit opportunity.
Poor service costs money
If a company manages aftermarket parts efficiently, it can enjoy significant margin. If it does it poorly, it risks losing far more than potential profits. Customers and brand values are at stake.
Logistics is the key
Any company that makes complex products will understand the challenge of spare parts management. Parts use capital to make and to store and can only be realised when they are delivered to the right person at the right time. Parts management often involves a number of critical processes that can span multiple organisations and geographies.
The Cannon solution
Seeing an opportunity to bring significant value to aftermarket spares management, Cannon has developed an integrated solution to any company seeking to make money out of spare parts and to improve levels of customer service. It can remove the headache from your business and leave you and your staff to focus on growing your business.
The service
Over the last two decades, Cannon has developed a range of integrated logistics, storage, stock management and fulfilment services, all designed to work seamlessly to get the right spare parts in the right packaging, with all the relevant paperwork to your customers or your remote field engineers. The service can be used to deliver parts direct to your customers, whether they are based at work or at home and no matter how complex your products or parts.
From washers to engines
Whether your spare parts consist of components costing a few pence each or complete engines, costing tens of thousands of pounds, Cannon can manage every process and deliver them to your customers anywhere in the UK, precisely when they need them.
To find out more
If you would like to find out how get rid of the headache of spares parts management and use spares to make more money for you, please call Jason Horn on 01235 232000 or complete the
enquiry form on this site.
